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GermanQuote Process and Currency options
Quote Process
We offer various ways for you to get in contact regarding any quotation requests you have.
You can contact us via email, telephone, live chat or web enquiries. In each instance, a member of our team will review your request and raise an official quotation as quickly as possible, sent via email for your approval.
For stocked items, this will be within 1 to 2 working days. For non-stocked items and custom products, quotation times vary. In these instances, a member of our team will update you on the latest feedback we have.
Our quotations are made exclusive of any VAT, this will be applied at the invoicing stage should VAT be applicable.
Currency & Payment Types
We offer quotes and accept orders in three currencies:
- £ GBP (BACS & Credit Card)
- $ USD (BACS)
- € EURO (BACS)
On your quotation, you will find the exchange rate used at the time of creation. We’ll automatically convert the value on your invoice in line with the current exchange rate. Any differences from the original quote will be reflected on your invoice.
Delivery
Delivery from Rhopoint Components stock will be approximately 2-3 working days from receipt and payment of the order.
For products coming from our suppliers, the lead time will be displayed on your quote including delivery to your chosen location. More precise due dates will be confirmed once we have confirmed delivery information from our suppliers.
Stock levels where quoted are subject to change without notice.
Cancellations
Once accepted and delivery has been confirmed a purchase order cannot be cancelled. Strictly NCNR unless under the provisions noted on our Terms and Conditions.
Returns
Once delivered, goods may not be returned unless under the preovisions of clause 6 (Order Cancellation and Returns) or clause 13 (Warranty) of our Terms and Conditions.
Conditions of Sale
Orders are accepted only subject to our Conditions of Sale, a copy of which can be found on our website at the following address https://www.rhopointcomponents.com/terms-conditions/ and on the reverse of all Rhopoint invoices.
